Complaints / Capital One
Capital One complaints? Tell your story.
Upset with how Capital One treated you? Capital One got 34,102 complaints through the CFPB in 2025, fifth among all companies. Complaints are not verified, and Capital One has a very large customer base.
Where to file officially
- Start with Capital One support: https://www.capitalone.com/support-center/
- No luck? File with the CFPB: https://www.consumerfinance.gov/complaint/
- Or file with the BBB: https://www.bbb.org/file-a-complaint
- For a charge you did not make, also report fraud to the FTC: https://reportfraud.ftc.gov/
Tip
Keep your last four card digits, the charge date, and every chat or call reference number handy.
Where to post a review
Find Capital One on Trustpilot (https://www.trustpilot.com/) or the BBB (https://www.bbb.org/search). See /where-to-review for others.
Go Postl is not affiliated with Capital One. Go Postl is not a law firm and does not give legal advice.