Complaints / Cash App
Cash App complaints? Tell your story.
Mad at how Cash App handled your money? Block, Inc., the company behind Cash App, got 48,091 complaints through the CFPB in 2025, the fourth most of any company. Complaints are not verified.
Where to file officially
- Start in the app or at Cash App support: https://cash.app/help
- Not solved? File with the CFPB: https://www.consumerfinance.gov/complaint/
- Sent money to a scammer? Report it to the FTC: https://reportfraud.ftc.gov/
- You can also file with the BBB: https://www.bbb.org/file-a-complaint
Tip
Save the payment ID, the amount, the date, and screenshots before you contact anyone. Cash App staff will never ask for your PIN or sign-in code.
Where to post a review
Search for Cash App on Trustpilot (https://www.trustpilot.com/) or the BBB (https://www.bbb.org/search). More places are on /where-to-review.
Go Postl is not affiliated with Cash App. Go Postl is not a law firm and does not give legal advice.