Guides / Google
How to leave a review on Google
A Google review sits directly beside the business in Search and Maps, which makes it the single most-read place you can post.
- Who sees it
- Everyone who searches the business by name, plus everyone browsing the map for a nearby alternative.
- What you need
- A Google account. Your profile name and photo are shown publicly.
Step by step
- Search the business name and location on Google Maps.
- Open its listing and scroll to Reviews.
- Choose a star rating, paste your review, and attach photos of receipts or the work itself.
- Post, then check back after 24 hours — Google sometimes filters a review shortly after publishing.
Why Google removes reviews
- Google removes reviews that read as off-topic, promotional, or as a rant about something other than your own customer experience.
- Businesses can flag reviews; a flagged review is re-checked against Google's content policy, not deleted automatically.
- Repeated reviews from one account about one business are treated as spam.
Making yours stick
- Say what you bought, when, and what you paid.
- Photos of the invoice or the problem make removal far less likely.
- Keep judgements phrased as your opinion.
The full wording rules are in how to write a review that stays up.