Guides / Facebook
How to leave a review on Facebook
A Facebook recommendation shows up to people in the business's own local network, which is where a lot of small-business trade actually comes from.
- Who sees it
- Locals, and the business's own followers.
- What you need
- Your real Facebook profile. It is not anonymous.
Step by step
- Open the business Page and go to Reviews or Recommendations.
- Choose 'No' when asked if you recommend it, then write your account.
- Add photos of the work, receipt or correspondence.
Why Facebook removes reviews
- The business can turn Reviews off entirely, which also hides existing ones.
- Reviews can be reported as harassment; keeping the tone factual avoids that.
- There is no appeal queue as such — the safeguard is a clean, factual post.
Making yours stick
- Factual tone; nothing that reads as a personal attack.
- Screenshot your own post after publishing, in case the Page disables reviews.
The full wording rules are in how to write a review that stays up.