Skip to main content

Playbooks / Contractor

How to complain about a contractor

A contractor complaint that counts starts with the signed contract, every change order, and the state license number. This is the playbook for what to keep and where to post.

What goes wrong most often

  • Deposit taken and work abandoned mid-project
  • Work that fails inspection or was never permitted
  • Change orders added verbally then billed
  • Materials downgraded from what the contract specified
  • Timeline overruns of months with no communication

The evidence that decides it

  • The signed contract and every change order
  • Dated progress photos of the site
  • Permit records from your city or county
  • Bank records of every deposit and payment

Name the contract amount, the amount paid, and the percentage completed.

The regulator most people never use

State contractor licensing board

Nearly every state licenses general contractors and can order restitution or suspend a license. Check the license number on your contract before you file. The paste-ready attorney general form is https://www.gopostl.com/templates/attorney-general-complaint. This page is the contractor playbook, not how to file.

Your state's channel is listed in the state complaint guides.

Where to post it

Wording that survives moderation

Start from a review template, keep every claim tied to a document, and read the wording rules before you post. If it comes down anyway, there is an appeal path.

Other industries