Playbooks / Roofing company
How to complain about a roofing company
Storm-chasing roofers and insurance-funded jobs generate the largest share of home-services complaints in the country.
What goes wrong most often
- Insurance proceeds taken with work left incomplete
- Deductible 'waived' — which is insurance fraud in most states
- Workmanship warranty ignored after the first leak
The evidence that decides it
- The scope of work and the insurance estimate
- Drone or ladder photos of the finished roof
- Payment records and the check endorsement
State the insurance payout, what was paid out, and what remains undone.
The regulator most people never use
State contractor board and your state insurance department
If insurance paid, your insurer's special investigations unit also takes complaints about inflated or fictional scope.
Your state's channel is listed in the state complaint guides.
Where to post it
Wording that survives moderation
Start from a review template, keep every claim tied to a document, and read the wording rules before you post. If it comes down anyway, there is an appeal path.